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Online reputation management

Detect reputation risk before it costs you visibility and customers

Online reputation is not abstract: it affects trust, conversion, and acquisition. Analytee monitors signals, interprets your reviews, and turns them into a clear guide to act before the problem escalates.

Visible risk Detect drops, weak signals, and critical topics before they become a sustained crisis.
Response priority Know which problem needs immediate action and which one can be monitored without overreacting.
Plan to recover trust Turn damaged reputation into a roadmap to correct perception and protect acquisition.
What a real ORM strategy covers

Qué desbloquea esta solución en tu operación

A real online reputation strategy combines continuous monitoring, early alerts, and clear decisions about what to fix first to protect brand perception.

La reputación se mira tarde

Muchos equipos descubren un problema cuando la valoración ya cayó o cuando la conversación negativa ya escaló.

No hay señal temprana

Sin alertas ni seguimiento continuo, es difícil distinguir una anomalía de una tendencia peligrosa.

La reputación no se conecta a operaciones

ORM útil no es solo reporting; también debe señalar qué corregir para frenar deterioro y recuperar confianza.

Monitorización

Una capa de control continuo sobre la voz pública del cliente

Online reputation management exige continuidad, no solo foto puntual.

Evolución del rating

Sigue la tendencia de reputación por periodo y detecta cuándo empieza una caída relevante.

Riesgo por tema

Distingue si el deterioro viene de tiempos, atención, limpieza, producto o experiencia general.

Comparación por fuente

Observa si el problema se concentra en Google Maps, Tripadvisor, Facebook u otras plataformas.

Visibilidad para dirección

Convierte señales reputacionales en una lectura ejecutiva clara y compartible.

Impacto

Del riesgo reputacional a un plan de respuesta priorizado

La utilidad de ORM está en reducir incertidumbre y acelerar respuesta.

Qué corregir primero

Señala las incidencias que más afectan la percepción pública y merecen intervención inmediata.

Qué reforzar

También muestra fortalezas que protegen reputación y conviene mantener visibles.

Qué equipo debe actuar

Ayuda a separar problemas de operación, experiencia, marca o management.

Qué tendencia vigilar

Da seguimiento a señales débiles antes de que se conviertan en crisis sostenida.

ORM

Request a guided plan to protect your online reputation

We analyze your reviews and show you where reputation risk is rising, what is hurting perception, and what you should prioritize to recover trust and keep attracting customers.

Free diagnosis

First guided plan from your reviews
in less than 48 hours.

Our team analyzes your real reviews and prepares a guide with patterns, risk signals, differentiating strengths, and actionable priorities to improve reputation, experience, and acquisition. No commitment required.

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+38% Reputation
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Resources and insights

Learn about online reputation and review analytics

Guides, use cases, and trends on online reputation management, customer experience analysis, and ORM for businesses.

View all articles
Why Your Reviews Are Not Improving (And What To Do About It)
Marketing Review

Why Your Reviews Are Not Improving (And What To Do About It)

Your reviews are not improving because you are looking at the wrong signal — and ignoring what actually drives perception.

Explore review analytics
What Is Online Reputation Management and How Does It Work?
Marketing Review

What Is Online Reputation Management and How Does It Work?

Understand what online reputation management involves, which signals to monitor, and how to turn reputation into an operational discipline.

Explore online reputation
Start today

Turn your reviews into a guided plan to improve reputation and attract more customers

Request an analysis and discover what is slowing down your business, which strengths build trust, and which actions you should execute first to improve reputation, experience, and acquisition.

No commitment. No credit card. First guided plan in 48h.